Current Career Opportunities

Here at OneWorld Connections, we treasure our employees. We not only see them as people who are working, but we envision them as our partners in the future. Join us and we will take care of you. Send us your resume with cover letter at: hr@oneworldconnections.com

 

Call Center Agents
  • 2-4 year university or college degree (undergraduates are also welcome)
  • Good command of the English language, both oral and written
  • Computer proficiency particularly with reference to typing speed and navigational skills
  • At least 6 months outbound call center experience preferred
  • Goal-oriented, competitive, strong work ethic and desire to excel in a dynamic team-based environment
  • Strong sales background
  • Willing to work on shifts 24/7
  • Strong organizational skills and attention to detail
Shift Manager
  • Candidate must have at least 6 months working experience handling a team in the same capacity
  • Candidate must have strong organizational and time management, and analytical skills.
  • Good command of the English language, both oral and written
  • Goal-oriented, competitive, strong work ethic and desire to excel in a dynamic team-based environment
  • Ability to make important decisions with good judgment
  • Willing to work on shifts 24/7
  • Strong organizational skills and attention to detail
Team Leader
  • Overall experience of no less than 4 years.
  • Should be a gradate with at-least 1year of experience in an international contact center in the capacity of a Team Leader for an international client related to Financial Services industry.
  • Should have strong communication & team management skills.
  • In depth knowledge of call monitoring along with behavioral Coaching & Feedback techniques.
  • Should be familiar with quality improvement techniques like Lean & Six Sigma.
Operations Manager
  • Overall work experience of 7 years or more with at-least 2-3 years as an operations manager for an international contact center in the financial services domain.
  • Should be familiar with both Inbound & Outbound contact center functions.
  • Excellent communication & team management skills.
  • Ability to comprehend & articulate program performance to Senior Management & clients.
  • Should be familiar with Work Force Management tools & techniques.
  • A green belt Six Sigma Certification will be preferred.
Transition Manager
  • Incumbent should have at-least a 7 years experience with 2-3 years in the Transition or project management role.
  • Should be familiar with key concepts of transition related to project scoping, planning & tollgates.
  • Excellent communication skills.
  • Must be professional with project planning & management skills, with adequate knowledge of tools like MS projects & Visio
  • PMI or equivalent certification will be preferred.

Recruitment Center

37th Flr. Orient Square Bldg,
F. Ortigas Jr. Ave., Ortigas Center,
Pasig City, Philippines

Phone: +632-491-7771
Fax:     +632-491-7774
hr@OneWorldConnections.com

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