Healthcare

Healthcare is life.

For OneWorld Connections, we want to make it easier for your customers to have a better quality of life. In a highly regulatory environment OneWorld Connections helps our clients through end-to-end BPO services. OWC’s value proposition on Healthcare processes clearly articulates the strategy for revenue enhancement, reducing fixed costs and overheads for clients.

We have a seasoned management team with vast experience in providing Healthcare offshore solution to clients across Fortune 500 companies. Our solutions offer a strong value proposition for clients interested in leveraging Philippines as a strategic source for healthcare service providers. Our frontline staff for Healthcare functions can range from language graduates to specialized skill sets like Medical nurses & practitioners.

Some of the services that OWC can provide in this space:

Marketing

• Insurance plan building
• Plan testing

• Product testing
• Up-sell and cross sell of
  insurance plans and products

Pre-Adjudication

• Data entry claims
• Benefits coordination
• Claims resolution

• ECHS Claims
• Provider detail verification

Adjudication

• Health Maintenance Organization (HMO) – Medical, Hospital & Dental claims
• Traditional PPO – Medical, Hospital & Dental claims
• Claims adjudication
• Workers compensation

Backend Support

• Overpayment recovery
• Medical claims management
• Patient management
• Provider correspondence

• Member correspondence
• Handling member queries
• Help desk